Privacy Policy

EcoFasten Environmental Services (“EcoFasten”, “we”, “us”) provides pest control, fumigation, hygiene and commercial cleaning services across Tanzania Mainland & Zanzibar. We are responsible for the personal information described in this policy.

Our registered address is 26 Garika Street, Mikocheni B, Dar es Salaam, Tanzania. You can reach us at sales@ecofasten.co.tz or +255 766 960 535.

When you submit the enquiry form on our contact page, we collect the details you enter:

• Your full name
• Your email address
• Your phone number
• Your company or property name, if you provide one
• The service you are interested in
• The contents of your message

We use these details for one purpose: to respond to your enquiry and to arrange any inspection, quotation or service that follows from it. We do not sell your information, and we do not use it for marketing unrelated to your enquiry.

We use Rybbit to understand how the site is used, for example which service pages are visited and how people arrive at the site. Rybbit is a privacy-focused analytics service that sets no cookies and does not track you across websites. It records no information that identifies you personally: there is no advertising identifier and no cross-site profile.

What is recorded is aggregate and anonymous - the page visited, the referring site, and general device, browser and country information derived from your request. Because no cookie is stored on your device, this does not require cookie consent, which is why the site does not show an analytics cookie banner.

We share personal information only with the service providers needed to operate this site, and only for that purpose:

• Resend delivers enquiry-form submissions to our inbox as email.
• Rybbit processes anonymous website usage statistics for us.

These providers may process data outside Tanzania. We otherwise disclose personal information only where the law requires it.

We keep enquiry correspondence for as long as needed to respond to you and to maintain our records of the work discussed or carried out, after which it is deleted. Analytics data is aggregate and anonymous, and is retained according to the retention period configured in Rybbit.

You can ask us to give you a copy of the personal information we hold about you, to correct it if it is wrong, or to delete it. You can also object to how we use your information. Analytics collects no cookies and does not build a cross-site advertising profile.

To make any of these requests, email us at sales@ecofasten.co.tz. We will respond within a reasonable period. If you are in the European Economic Area or the United Kingdom, you also have the right to complain to your local data protection authority.

This site is served over an encrypted HTTPS connection, and enquiry details are transmitted to our inbox over the secure connection our email provider uses. No method of transmission over the internet is completely secure, but we take reasonable steps to protect the information you send us.

This website is intended for businesses and adults. We do not knowingly collect personal information from children.

We may update this policy as our services or the law change. The date at the top of this page shows when it was last revised.